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Evidence Guide: SITXCCS017 - Use a computerised booking system

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SITXCCS017 - Use a computerised booking system

What evidence can you provide to prove your understanding of each of the following citeria?

Use computerised system features to create and administer bookings.

  1. Use system features to check availability of required product or service.
  2. Create new bookings containing accurate customer details.
  3. Input customer details in the format required by the system.
  4. Retrieve bookings using the format required by the system.
  5. Make updates and amendments to bookings as required.
  6. Save and file bookings details according to organisational policies and procedures.
Use system features to check availability of required product or service.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create new bookings containing accurate customer details.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Input customer details in the format required by the system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Retrieve bookings using the format required by the system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make updates and amendments to bookings as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Save and file bookings details according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Send and receive communications.

  1. Create and process accurate communications to colleagues using system functions.
  2. Access and interpret communications from colleagues.
Create and process accurate communications to colleagues using system functions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and interpret communications from colleagues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Administer sales and operations functions using the system.

  1. Use system capabilities to undertake sales or operational tasks.
  2. Use system capabilities to manage required accounting processes for bookings according to organisational policies and procedures.
  3. Produce reports according to organisational requirements.
  4. Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste.
Use system capabilities to undertake sales or operational tasks.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use system capabilities to manage required accounting processes for bookings according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce reports according to organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge